I have over 15 years of experience in user experience design, information architecture, and content strategy. I guide cross-disciplinary teams to define, design, and develop engaging user experiences.
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Empathize & Discover
- UX strategy
- UX research
- Personas
- Journey maps
- Content strategy
Define & Design
- Site architecture
- Taxonomy and metadata models
- Experience maps
- Workflows
- Wireframes
- Prototypes
Document & Test
- Functional specifications
- Usability testing
- Multi-variate testing
- Optimization
Nonprofits
I have served on the boards of several nonprofit organizations, helping with:
- Public relations
- Outreach and Membership
- Event planning
- Branding
- Web strategy