What I Do

I have over 15 years of experience in user experience design, information architecture, and content strategy. I guide cross-disciplinary teams to define, design, and develop engaging user experiences.

 

+

Empathize & Discover

  • UX strategy
  • UX research
  • Personas
  • Journey maps
  • Content strategy

Define & Design

  • Site architecture
  • Taxonomy and metadata models
  • Experience maps
  • Workflows
  • Wireframes
  • Prototypes

Document & Test

  • Functional specifications
  • Usability testing
  • Multi-variate testing
  • Optimization


Nonprofits

I have served on the boards of several nonprofit organizations, helping with:

  • Public relations
  • Outreach and Membership
  • Event planning
  • Branding
  • Web strategy